From 1 February 2027, Greek invoices issued from software go only through a licensed provider.1 Feb 2027: invoices only through a provider. What changes 

AI training for your team, on the work it does every day.

We run hands-on AI training for businesses: workshops for office teams, built on your own documents, emails, product data and Odoo, in English or Greek. Your people save hours from the next day because they know what AI does well, what never goes into it and how to check an answer. You keep a written record of the training, as the European Commission suggests under the AI Act.

OUR TEAM'S AI RULES

Company S.A.One page, on every desk

1What we give AI

  • Allowed: Texts that will be published anyway
  • Allowed: Product data from the catalogue
  • Allowed: Draft emails, without customer names

2What we never give it

  • Never: Tax numbers, IBANs and customer details
  • Never: Payroll and staff records
  • Never: Passwords and contracts

3Before an answer goes out

Find every number, date and name in the original document. Anything that isn't there gets deleted.

4Which tools

Only the ones the company approved, with a company account.

Training on 14 October 2026 · 12 people

One page of team rules for AI at a company: texts for publication, catalogue data and draft emails without names may go into AI; tax numbers, IBANs, customer details, payroll and passwords never do. Before an answer goes out, every number and date is checked against the original document.

WHY YOUR TEAM NEEDS AI TRAINING

  • Someone pastes customer details into an AI tool from a personal account

    Everyone tries it on their own

    Some of your team already write emails and quotes with an AI tool, often from a personal account. You don't know what has been pasted into it, or whether it included customer details.

    You agree together what goes into AI and what doesn't, with shared rules for the office.

  • An email written by AI promising a delivery time that doesn't exist

    An answer that sounded right

    The AI wrote a delivery time or a return policy that exists nowhere, with complete confidence, and the email went out. Nobody noticed, because the text read well.

    You learn how to check an answer before it leaves the office.

    How to check an AI answer
  • A product description with a phrase translated word for word

    Greek that no customer speaks

    Product descriptions come out in Greek that reads like a translation from English, in a tone that doesn't suit your customers. Someone ends up rewriting them from scratch.

    You learn to get natural Greek, in your company's own tone.

    Good Greek, not translated
  • An AI Act checklist with no answers

    The AI Act asks for AI literacy

    You've heard that the EU AI Act expects businesses using AI to make sure their people understand it. You're not sure what that means for an office of ten.

    You learn what the AI Act asks of an office like yours.

    What the AI Act asks for

AI TRAINING FOR STAFF: WHAT WE WORK ON IN THE WORKSHOPS

Every exercise is built on work your team already does, using examples from your business with the personal details taken out.

  • Documents and contracts

    Summaries, comparing two versions of a contract, finding one clause in a long document. Your team learns which documents may go into the tool and how to check every reference.

  • Emails and customer replies

    Draft replies in proper Greek or English, in your company's tone. The AI writes the draft; a person checks it and sends it.

  • Product data

    Titles, attributes and descriptions from the supplier's file, for the eshop and the marketplaces. The AI writes only from what's in the file, not from what it thinks it knows.

  • AI inside Odoo

    Odoo now has its own AI tools: fields filled in from the record's data, and emails drafted from templates. We show where they help in your setup and what to check before you save.

  • Spreadsheets and reports

    Formulas, cleaning up lists and first analyses with AI's help, with one simple rule: every number is checked against the source file.

  • Research and fact-checking

    When an answer needs a source, how to ask for one, and how to spot a reference that doesn't exist.

WHAT NEVER GOES INTO AI

Whatever you paste into an AI tool leaves your computer. The first rule of the training is what never leaves.

We don't paste

  • Customer names, tax numbers, phone numbers and addresses.
  • IBANs, card details and bank transactions.
  • Payroll, leave and health details of staff.
  • Passwords, keys and confidential contracts.

What we do instead

  • Replace names and amounts with “Customer A” and “X euros” before asking.
  • Work only with a company account, in a tool the company has approved.
  • Check in the settings whether the tool uses our data to train itself.
  • Leave every decision about people to a person.

HOW TO CHECK AN AI ANSWER

AI sounds just as sure when it's wrong as when it's right. So your team learns to read every answer as a draft: what does it claim, and where does the original document say so?

The exercise is simple. We take a draft email written by AI, mark every number, date and promise, and look for each one in the terms and in Odoo. Anything we can't find there is deleted before the email goes out.

CHECKING AN ANSWER

Company S.A.Exercise 3 of 6

1The AI's draft

“Hello! Your order ships today and will reach you in 2 working days. You can also collect it from our store free of charge, and if it isn't right, you can return it within 30 days.”

2What we found in the eshop's terms

  • Found: Delivery in 2 working daysTerms, §4
  • Found: Free collection from the storeTerms, §5
  • Not found: Returns within 30 days: the terms say 14Deleted

3What goes out

The email, with 14 days for returns, after a person has read it.

Checking a draft email that AI wrote for a company: delivery in 2 working days and free collection from the store were found in the eshop's terms; returns within 30 days were found nowhere, because the terms say 14, so that line was deleted.

GOOD GREEK, NOT TRANSLATED

Most AI tools write better English than Greek. Left to themselves, their Greek reads like a translation: long phrases, nouns instead of verbs, and words no customer would use. If your customers are Greek, they notice.

In the workshop we write a short style guide with you: how you talk to your customers, which words you use and which you don't, in each language. Your team gives it to the AI with every request, and the texts come out much closer to what you would have written.

We do the same in the AI automation we build: for each job we pick the model that writes the most correct Greek, based on our own tests.

STYLE GUIDE FOR AI

Company S.A.Page 1 of 2

1Words

We writeNot
we'll reply todayyour request will be processed
your accountantthe relevant department
your orderyour purchase transaction
tell usplease do not hesitate to contact us

2The instruction we give the AI

“Write the way we talk to our customers: short sentences, plain words. In Greek, use the polite plural. Use only the facts in the file.”

A company's style guide for texts written with AI: we write “we'll reply today”, not “your request will be processed”; “your accountant”, not “the relevant department”; “tell us”, not “please do not hesitate to contact us”. The instruction given to the AI asks for short sentences, plain words, the polite plural in Greek and only the facts in the file.

WHAT THE AI ACT ASKS FOR

Article 4 of the EU AI Act, on AI literacy, has applied since 2 February 2025. As amended in 2026 by the AI Omnibus, it asks providers and deployers of AI systems to take measures so that their staff, and others who operate those systems on their behalf, understand the tools they work with. It does not require you to guarantee any particular level of knowledge for each person.

The European Commission explains that no certificate and no specific training format are required: the right measures depend on what your team does and with which tools. It suggests keeping an internal record of the training you've done. Since 2 August 2026, national market surveillance authorities oversee the article.

So after every workshop we leave you a written record of what we covered and who took part, along with your team's AI rules. What the Act asks of a chatbot on your site is in our guide Chatbots and the AI Act.

HOW WE ORGANISE AI TRAINING FOR YOUR TEAM

  1. You tell us about your team

    Who will take part, which tools they use today and which tasks you'd like to go faster.

  2. Examples from your work

    Together we gather real examples with the personal details taken out: a customer email, a supplier file, a report from Odoo. We build the exercises on them.

  3. The workshops

    Two or three sessions of three hours. Small groups, at your office or online, with a computer in front of everyone. Each person works on their own tasks.

  4. The rules and the record

    We leave you your team's AI rules on one page, the style guide and the training record: what we covered and who took part.

QUESTIONS

Who is the training for?

For people who work in the office: accounts, sales, customer service, purchasing, and whoever writes the eshop's texts. No technical background is needed; working with a computer every day is enough.

Which AI tools will we use?

The ones your business uses or plans to use. If you haven't chosen yet, we tell you what to look for: a company account, where the data is stored, and whether the tool uses it to train itself.

Does the training cover the AI Act?

It helps with what Article 4 asks for: your team learns what the AI tools they use can do, where they get things wrong and how to use them safely, and you keep a written record, as the European Commission suggests. No certificate is needed, and we don't issue one.

Do we have to share company data?

Only examples you choose, with no personal details. We replace names, tax numbers and amounts with fictional ones before anything goes into any tool.

Do you run it in English?

Yes. The workshops run in English or Greek, depending on the language your team works in. Exercises on customer-facing texts are done in your customers' language.

Is there funding for AI training in Greece?

On 30 December 2025, Greece's Ministry of Digital Governance announced training programmes for employees in AI, cybersecurity and cloud, funded by the European Social Fund and to be run by chambers of commerce and professional bodies. The announcement gave no dates or terms. We follow what opens in our guide to digital transformation subsidies.

What comes after the training?

If a task repeats every day, such as supplier invoices or product descriptions, it may be worth automating, with a person checking the result. See AI automation.

RELATED SERVICES

TELL US WHAT YOUR TEAM DOES EVERY DAY.

We'll pick out the tasks worth learning to do with AI and send you a written proposal for the workshops.